Analyzing the transactional risks involved in Amazon orders placed Eliminating risks involved by logical reasoning and independent decisions • Read more Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools Dive dive on Customer details by using internal IV tools and Social media Investigations for identification , verification of customers and monitor ongoing suspicious activities • Customer Due Diligence, Meeting daily targets and making customer calls wherever necessary • Handling leave tracker of the team and scheduling • Cross trained in Multiple orgs- Germany, Italy, North America Part of Pilot batches for North America Org Queues • Review transaction fraud and risk alerts and take appropriate action. Analyze accounts and transactions to evaluate risk and determine fraud trends, taking appropriate actions. • Develop, implement, manage, and monitor e- commerce fraud control risk assessment processes. Develop, implement, and maintain new processes for troubleshooting e-commerce fraud control issues.

Jobs Abuse Team, • Review, identify & resolve fraud, non-compliant Jobs on LinkedIn Investigation & Root Cause Analysis of fraud/dispute Read more cases • Analysis of Fraud Trends & Investigation/Action to be taken for limiting the risks Proactively & effectively identify problems and issues by performing relevant research using the appropriate tools and deep-dive investigations • Researching or deep diving and resolving all issues related to account take over, content abuse, identity theft, AML, Collusion, and veteran customer account going bad Customer Due Diligence -Dive dive on Customer details by using internal IV tools and Social media Investigations for identification , verification of customers and monitor ongoing suspicious activities. • Detecting the ongoing Fraud pattern using data to make assessments/judgement • Responsible for processing and investigating jobs to ensure there are no fake or scam jobs, as well as no jobs with harmful content for platform users • Report and reconciliation of disputes, as well as, minimizing risk and loss is essential in this position • Responsible for making effective escalation decisions Analyze reports, identify fraud trends and report them to the appropriate stakeholders. 100% KPI's

Conduct client due diligence to verify identity and assess risk level through digital means. • Review and validate client information provided Read more through digital onboarding platforms. • Analyze client information and assess potential money laundering or terrorist financing risks. • Keep up-to-date with changes to digital onboarding technology and AML/CTF regulations and procedures. • Work closely with QA, SME and Team leads to ensure a consistent approach to digital KYC processes. • Good knowledge of the KYC (Know Your Customer) process according to RBI (Reserve Bank of India) circulars. Cross trained in Transaction monitoring /AML process.

Conduct end-to-end investigations on suspicious activities including identity theft, account takeovers (ATO), veteran customer behavioral anomalies, Read more and internal fraud indicators. • Continuously update and implement advanced anti-fraud strategies and rulesets to stay ahead of evolving scam and fraud patterns. • Perform enhanced due diligence (EDD) and risk-based KYC reviews, including verification of customer source of funds, business activities, and high-risk profile assessments. • Analyze transaction flows and customer behavior to detect money mule activities, phishing victims, and social engineering frauds. • Review and evaluate customer support calls and communications to identify potential fraud risk or non-compliance indicators. • Serve as a point of contact for the company’s banking and financial partners, ensuring timely resolution of compliance and fraud-related queries. • Execute proactive outreach, including direct calls to customers deemed high-risk, to warn or educate them about suspected fraud attempts or scams. • Maintain the highest standards of confidentiality and data security in all investigations and reporting. Collaborate closely with the compliance team to ensure adherence to AML/CFT laws, global regulatory frameworks, and internal policy requirements. • Conduct internal audits, analyze financial statements, and assess internal controls to reduce fraud exposure and operational risk. Document findings and assist in generating fraud and compliance reports for internal management and external audits.